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It is always such a pleasure to spread the exciting news of fresh MetricsCube updates. And here is another one coming! Featured with completely novel tool for more powerful reports management, two extra LTV reports at your disposal, and tangible performance boost, it will keep you busy for days, no doubt. Reports Export Utility Seeking new methods to have even broader control over your business data? We hear you! From now on you may freely export every single report in MetricsCube to one of three supported external file types. Depending on your personal needs, the list of possibilities flowing from...
Whether you are an active user of MetricsCube already or are still yet to join us, you will certainly find our newly launched update worth your while. In the following release notes we will be showcasing some of the most vital additions as well as improvements that will hopefully make your experience with our tool even much greater than ever before. Let’s take a tour, shall we? Hefty Package of Renewal Reports Renewal metrics can mean many different things to different people. In most cases however, the higher the score, the stronger the indication that you have sticky customers who...
Subscription business, as its definition suggests, is based on a long-lasting relationship between you and your customers. Maintaining this relationship is then crucial for the increase of your revenue and your company’s successive growth. It is also no secret that acquiring new customers is much more costly than keeping the existing customer base. Putting all of this together, it becomes obvious why retention is one of the most significant metrics that you must regularly monitor. Retention report indicates how much of a certain asset (customers, subscriptions, MRR) remained active over time. Here you can see that retention of new users...
How truly effective are you in retaining your customers by offering them excellent support and services? How feasible does your business model seem in the long-term scheme of things? And finally, is your brand reputation truly as optimistic in reality as it is in your mind? Each web hosting business owner would like to know a clear-cut answer to those nagging questions. And everyone can because it is directly projected on different sorts of metrics that propel your business from within. And guess what – you have now the possibility to get into every nook and cranny of your operations...
It happens a lot that our clients glance at the full list of reports available in MetricsCube and cannot help but ask how and why there are so many of them. And every single time we are only too eager to emphasize the connection between the multi-surfaced nature of web hosting companies and the need for a detailed understanding of each of those layers individually. Through the rich variety of variables that MetricsCube allows you to keep monitoring on a regular basis (be that customers, services, or domains), we hope to help you see your business priorities in a better...
From time to time I keep hearing business owners ask: how come my competitor managed to increase their client base a few times faster than me, even despite having a very similar offering? Of course, there might be at least several reasons for such a dynamic growth, but more often than not the secret lies in making well-calculated investments focused around marketing and sales processes. Lifetime Value (LTV) is the factor that can help you prepare such an effective strategy. In a nutshell: Lifetime Value determines how much money you can expect from a single customer throughout their entire lifespan...
